Swaper is a P2P loan marketplace offering an easy investing in pre-funded consumer loans from Poland, Spain, and Denmark in cooperation with Wandoo Finance Group.
Launched in 2016, Swaper began life from the idea to build better financial products and to offer many different financial products.
When the platform was initially under construction, the firm’s main goal was to make it accordingly to the needs of investors. As part of this focus, the Swaper team collected opinions and feedback of experienced investors opinion and feedback. Investors expressed a need for easy and online access to the current situation with their investments, clear and understandable overviews, possibility to have configurable push notifications, so the investor would have the possibility to decide what kind of information he needs and how often.
As a result of this newfound knowledge, the Swaper team realized that instead of focusing on the web platform, they should be building the mobile application. Therefore, they launched the website version of the platform and after a short while Swaper was the first P2P marketplace that was also launched as a mobile application.
Today, this innovative company offers loans and investing options driven by a dedicated team who are highly experience in the financial sector, and as such are able to offer clients the benefit of their extensive market knowledge and industry understanding.
All investments offered on Swaper’s marketplace start from 12% annual interest with unique loyalty bonus to earn an additional +2%.
The firm makes investment convenient through the Auto-Invest Portfolio, which investors can easily set up with just one click. This innovative approach grants investors the maximum interest income based on their chosen investment amount and period.
Seeking to remain ahead of emerging market trends, Swaper has developed a Mobile Application for both Android and iOS, which provides investors with the opportunity to manage their investments easily and conveniently, and have full control over investment thanks to the push notifications.
As part of the Wandoo Finance Group, a professional IT systems developer based in Latvia, Swaper is able to leverage its parent group’s vast technological expertise and infrastructure to ensure it offers clients the most innovative and reliable solutions. In today’s modern financial market where technology is key, Swaper is making waves thanks to its revolutionary online platform.
Alongside offering cutting-edge support and innovative financial services, Swaper is also deeply committed to providing its users with exceptional client service and support they can rely on. For the Swaper team, the key to good customer service is building good relationships with customers. They believe in thanking the customer and promoting a positive, helpful and friendly environment, which will ensure they leave with a great impression. They also feel that good customer service means helping customers efficiently, in a friendly manner, and that it is essential for the firm to be able to handle issues for customers and to do its best to ensure they are satisfied.
It is the provision of exceptional customer service and the constant collaboration with investors, that sets Swaper apart from its competitors. By constantly working with investors to understand their needs and update its offering and processes, the firm is able to drive customer loyalty and ensure that every customer expectations are met in all cases.
“Looking to the future, Swaper will launch a range of exciting new products and features to enhance its already impressive platform. In 2019, the firm’s focus will be on growing both sides of the marketplace by satisfying increasing investor demand, as well as loan supply from current and possibly new locations by expanding the investment opportunities on the marketplace. These developments will drive Swaper to even greater global renown and establish it as the ideal platform for anyone seeking financial services,” said Danija Misus, the Product Owner at Swaper.
Ultimately, with the FinTech market showing no signs of slowing down and investment in this growing industry higher than ever before, Swaper has a bright future ahead of it. The firm will continue to collaborate with clients to understand their needs and remain ahead of emerging market developments.
This article was published in Wealth&Finance Fintech Awards Magazine in 2019.